Shipping method explanation:
When it comes to the shipping process, our goal is to ensure a seamless experience for our customers. We take pride in promptly shipping your ordered products, typically within 3 business days of receiving payment for the order. To fulfill this, we have established a strong partnership with the trusted and reliable Lithuanian post office, known as “Lietuvos pastas,” which serves as our primary shipping service provider.
As part of our commitment to quality shipping services, we have chosen the first class priority registered mailing service. This ensures that your package receives utmost care and attention throughout the delivery process. Rest assured, your order will be handled with precision and delivered in a secure manner. To keep you updated on the whereabouts of your parcel, we will provide you with a unique tracking number as soon as we hand it over to the Lithuanian post office.
Business days include Monday to Friday, excluding holidays, Saturdays, and Sundays.
At our company, we recognize the significance of transparent pricing, and our shipping fees are designed to be fair and reasonable. To ensure clarity, we provide detailed information regarding our shipping costs:
For EU countries, we offer a standard flat shipping rate of 5.49 Eur. Non-EU countries, on the other hand, have a shipping cost of 5.99 Eur. For customers residing in the US, Qatar, Saudi Arabia, United Arab Emirates, Canada, Australia, and New Zealand, the standard flat shipping fee is 7.99 Eur.
Furthermore, if you decide to order two or more items, each additional item will incur a minimal shipping charge. For EU countries, the additional item cost is 2.99 Eur, while non-EU countries will have an additional item cost of 3.49 Eur. In the case of customers from the US, Qatar, Saudi Arabia, United Arab Emirates, Canada, Australia, and New Zealand, the additional item cost is 3.99 Eur.
To simplify the calculation of your total shipping cost, we have developed a straightforward formula:
For customers in the US, Australia, etc.: 7.99 + ([quantity] – 1) * 3.99
By utilizing this formula, you can easily determine the overall shipping cost based on the quantity of items you wish to order. Our aim is to provide you with a seamless and convenient shopping experience while ensuring transparency in our pricing structure.
Ensuring timely delivery is our top priority. While we strive to provide accurate estimates, please keep in mind that delivery times may vary depending on the destination and external factors. Here is an overview of the estimated delivery times for different regions:
- Europe: You can expect your package to arrive within a typical timeframe of 5 to 7 business days, with a maximum of 14 days.
- UK: Deliveries to the UK generally take around 7 to 14 business days.
- USA: For customers in the United States, the estimated delivery time is normally between 5 to 11 business days, with a maximum timeframe of 21 days.
- Australia, Canada, Asia, and Other Regions: Deliveries to these regions usually take approximately 7 to 21 business days.
Please note that due to the ongoing global impact of COVID-19, there may be occasional delays in transit tim
Your satisfaction is important to us, and we want you to feel confident in your purchase. If for any reason you need to return a product, we have a hassle-free return policy in place. You have the flexibility to initiate a return within 60 days of receiving your order payment. However, please note that the buyer is responsible for covering the return fees associated with sending the product back to us. Furthermore, we deduct the shipping cost from the refund amount.
For a seamless refund process, we kindly ask you to return the product to us in its original, unopened, and undamaged condition. Our dedicated team will promptly process the refund upon receiving the returned item, ensuring that you receive the appropriate reimbursement.
At our core, we strive to provide exceptional customer service throughout the entire shipping and delivery process. We are committed to transparency, reliability, and your satisfaction. Should you have any further inquiries or require additional assistance, our friendly customer support team is here to help.